Symposium 2019, Utrecht

Equality in Tourism Symposium 27 June 2019 Utrecht

Our International Symposium"Human Rights in Practice: Equality in Tourism" on 27 June 2019 in Utrecht, Netherlands was attended by 60 tourism experts from various European countries. 

A documentation and the presentations of the symposium will be available in the beginning of August. 


Equality in tourism has many different dimensions: From gender equality and non-discrimination of migrant workers to the respect of children’s rights. From decent and family-friendly working hours and equal wages to women empowerment. And from accessible tourism products to the participation of local communities and vulnerable groups in tourism development processes, to name only a few.

With its extensive and fragmented supply chain in various destinations, high seasonality and day and night service demand, with more and more areas of work being outsourced and put on temporary work, respecting equality can be challenging for tourism stakeholders.

How can tour operators implement equality along the supply chain? How can they put aspects of equality in practice on an operational level? How can existing challenges be tackled?

The Symposium offers possibilities to discuss various aspects of equality in tourism and will cover topics like gender equality, fair working conditions and outsourcing challenges. Upcoming ideas and practical, already implemented approaches are collected and documented as inspiration and assistance for tourism businesses.

The focus of the symposium lies on

  • an inspirational introduction of concepts for fair and equal working conditions in business operations from various sectors
  • the sharing of concrete best practice examples and experiences how to actively integrate equality aspects into tourism practice, as well as
  • creating an intensive exchange of ideas and mutual learning on how to develop and implement decent working conditions along the tourism supply chain and how to create appropriate tourism offers to support equality



10:00 - 10:30

Arrival and Registration

10:30 - 10:40

Welcoming Remarks
Antje Monshausen (Roundtable Human Rights in Tourism)
Gerben Hardeman (ANVR)

10:40 - 10:50

Welcome and Introduction of Participants

10:50 - 11:20

11:20 - 11:50

Keynote 1: Why do equal workers’ rights matter for businesses
Bert van Son – Founder & CEO, MUD Jeans

Keynote 2: Gender Equality in Tourism
Dr. Angela Kalisch – Chair, Equality in Tourism

11:50 - 13:15

Short presentations & Discussion:  Practical approaches on equality along the tourism supply chain

 Femke den Hartog        INRetail

 Jamie Sweeting            G Adventures

 Jeroen van Vilsteren    Riksja Travel

 Massimo Frattini           IUF

13:15 - 14:15


14:15 - 15:15

Impulse & Exchange sessions (Round 1):  Approaching issues of equality in business operations

Table 1 – Workers’ rights at risk - how to handle outsourcing challenges
Host: Massimo Frattini (IUF)

Table 2 – Implementing equality as SME tour operator
Host: Jamie Sweeting (G Adventures)

Table 3: Ensuring women’ s empowerment in tourism
Host:  Aude Diepenhorst, Annelien Noe and Machteld Ooijens (Plan International NL)

Table 4: The necessity to include LGBT+ rights in your tourism strategy. Tasks and challenges.
Host: Rika Jean-Francois (ITB Berlin)

15:15 - 15:30

Coffee Break

15:30 - 16:30

Impulse & Exchange sessions (Round 2):  Approaching issues of equality in business operations

16:30 - 17:00

Presentations and Q&A

17:00 - 17:30


Moderator of the day: Frank Oostdam, President ANVR